TRAINING COMMITMENT AND ROLL-OVER
The key to fitness success is consistency!
In order to yield the best results for you, we hold you accountable for the sessions you commit to (4x/month, 8x/month, 12x/month). We understand that sometimes schedules need to be more fluid. As such, we encourage you to reschedule any missed appointments within a given month to avoid losing sessions within that monthly period.
When training 8-12 times a month with a 3 or 6 month commitment, we allow 1-2 sessions, respectively, to roll-over into the next month. Roll-over sessions are valid for 30 days only. After that time, unused sessions will be considered delivered. When your 3 or 6 month commitment has come to an end, and you are not planning on continuing your fitness journey with us, unused sessions will not roll-over and will be considered delivered.
Sessions must be cancelled a minimum of 12 hours before your scheduled appointment to avoid being charged. To bypass this charge, the missed session must be rescheduled within 4 days.
PACKAGES ARE NON-REFUNDABLE. In extenuating circumstances, such as debilitating injury, life changing circumstance or relocation of 15 miles or more outside of the studio location, a refund will be given. You will be responsible for payment of used sessions plus a $200 cancellation fee.